Terms & Conditions Pickering Online
Pickering Online is run by local people and funded through advertising and sponsorship from local business. Our mission is to promote and support Pickering, North Yorkshire.
Pickering Online is the web site service at http://www.pickering.uk.net/
All references to 'We' - 'Our' - 'Us' set out on this page only - refers to the Pickering Online's terms and conditions peculiar to the site called Pickering Online - its pages and subdirectories of http://www.pickering.uk.net/
Payment For Services
Payment method is usually on completion of an agreed service, at which time an invoice will be dispatched indicating the due by date. All payments for services should be received by the due by date. Where discounts are agreed they depend on payment being received by us before or on the due by date. Payments received after the due by date may incur either a loss of discount or a booking fee.
By paying for any service we provide you have indicated your satisfaction with the service or services provided. All billing will be invoiced directly from Nameline, Nameline is the trading name of David Roberts. The proprietor of this website.
Late Payment, and Internet Marketing or SEO Scams
Late payment of an account may potentially degrade the services provided to all clients. We watch out for spam ordering, these are when so called SEO's or internet marketing experts order a listing from us, then withhold payment - in the hope of manipulating the ranking of a client's website in order to extract a payment from them. Should we suspect such an occurrence - we may indeed contact the website owner to alert them to that practice. In extreme circumstances we may fund legal action against such practitioners.
Please note: We do not under any circumstances offer special discounts to internet marketeers or SEO's. If you wish to advertise with us, you can contact us directly for the best customer services and special offers. Please be aware: No SEO or internet marketeer can guarantee a listing for your website on Pickering Online.
Payment for renewal of services is prompted by a pro-forma invoice. The pro-forma system provides clients with notice that a service is due to expire. It provides time for customers to decide if or not renewal is required. When payment is not received for the amount displayed on the pro-forma invoice and by the due by date, it indicates to us that the client no longer wishes to use the service provided and is happy for that service to expire at the end of the agreed period.
Cancellation by you
Please note: We require at least 30 days notice by email of the cancellation of any service. Please be aware, that if your cancellation includes the transfer of a domain name, it is a requirement that the domain name in question is paid up to date before we will process a transfer to another hosting provider. There are technical requirements needed in the process of transferring domain names. You should choose your new hosting provider carefully, as soon as we complete the transfer away from us - we completely lose control over that domain name. If your new host has not prepared properly in advance of the migration, there is potential for loss of services such as website broadcast or uptime, email and all other domain name associated services.
When a service is terminated due to non-payment, it may be possible to re-instate that service. The process will be dependent on what the service was. Some services such as domain name registration or website hosting come with technical issues which can cause complications should they be allowed to expire. You should never leave the renewal of domain names or web hosting until after the expiration date. Every reasonable effort is taken by us to remind clients of renewal requirements. It is entirely your own responsibility to ensure the vital services you require are kept up to date.
Cancellation by us
We have never cancelled a service provided to a paying client. We have on some rare occasions terminated services provided when the agreed payment has not been received. On all such occasions this has been through a so called internet marketing company - who have failed to pay for the service which they agreed to. We do reserve the right to cancel any service we provide without prior notice.
Refunds for any service that are cancelled or terminated by either party that is still in contract are not provided.
All web sites designed by Pickering Online are hosted on Nameline servers: Nameline is the trading name of the proprietor of this website - an accredited Centralnic domain name registrar and reseller of domain names.
Our servers are reliable, they more than exceed the loads and requirements put upon them - running well below their intended capacity. We do not use cheaper shared hosting platforms.
Our servers are monitored and maintained 24 hours per day - 365 days per year and are located in a secure UK data centre.
Use of free images
Unless otherwise agreed in writing, all artwork provided by us during the creation of client websites, web pages or advertising on this website remains the intellectual property of Nameline, this includes photography and all other graphics. None of the artwork produced by us may be used to create any web page or advertisement in any other publication without prior written consent from us. Some photographs and artwork or images within this website may have individual copyrights which will be indicated on the page on which they are contained. Use of any of the free images on Pickering Online should include a credit to the source and a link to Pickering Online - when the use is on any web page. All free to use images produced by us include a watermark, the watermark should be left intact. Removal of the watermark or the use online without a link may incur charges.
Use of our logo
This logo is the intellectual property of Pickering Online (Nameline) or the proprietor of. It was designed by us and remains our property. We like it a lot and would request that any online use of it includes a link to Pickering Online. If it is used in print or any other media, please credit where it came from.
Limits of support
Technical assistance is limited to supporting the services we provide.
Pickering Online & Your Privacy
Pickering Online Cookies
Pickering Online use session cookies to enhance the performance of your use of our website. The cookies we use do not tell us who you are. Should you register as a member of the forums, you can opt to remain completely anonymous, you can do this by registering a free email address with Google at GMail or with others such as Hotmail or Yahoo Mail. You are not required to use your own name. About IP Address tracking: Like almost every website - our logs record IP Addresses, they do not tell us who individuals are, but can be used by authorities such as the police to identify individual points of access to the internet - the ownership of IP addresses is public information. This information can be viewed via records kept by internet access providers. In accordance with English Law, we will where necessary provide such information to the relevant authorities within the legal requirements of England & Wales. Pickering Online is owned by: Nameline - we do not give or sell data to anyone for any commercial purpose.
Your Privacy (General Policy)
From time to time, you might contact us requesting information about our services or details found on this website. By providing your details you enable Pickering Online to contact you with relevant information. Whenever you provide such personal information, we will treat that information in accordance with this policy.
We will not pass personal details of individuals to any third party, unless you specifically request and provide the details of the third party that you require your details to be passed on to. Or unless we are required to do so by order of the UK. legal authorities.
When you contact us, we may store your details on a computer. Every reasonable effort is taken to ensure the data we keep is secure and safe from outside intrusion. About newsletters: Our newsletter software stores information about readers, it produces records which enable Pickering Online to review the effectiveness of our newsletter service by recording a log, the log indicates to us which messages are read. This data is not passed on to any other party and is used only for the purposes of improving our services to our newsletter readers.
Telephone recording: We do record phone calls made on our office line, our mobile telephones are also capable of recording calls. These recordings are made for the purpose of ensuring correct quotes in news articles and ensuring a high quality of customer service. In rare circumstances they could also be used for legal purposes.
Other privacy information:
Google, as a third-party vendor, uses the DART cookie to serve ads on this web site.
Or visit this web page: http://www.google.com/privacy_cookies.html
We reserve the right to modify, update or change any part of these terms and conditions without providing notice.
© 2013 Pickering Online